We sincerely apologize that you are experiencing issues with your order.
Please email our customer service and provide your order number with all details of the issue and if applicable attach any photos of the damage/issue you are experiencing.
You are more than welcome to return any unused/unopened products you have.
Returns of all unused and unopened products are accepted for 30 days following receipt of your order - please see full Return Policy HERE
** Please note that due to the nature of CBD products - we do not offer a money back guarantee.
CBD does affect everyone differently. Check out the following article on I Tried CBD and It Doesn’t Work: 3 Reasons Why That Might Be Happening - that goes into more detail on exactly WHY CBD affects every individual differently. **