My package shows as delivered but I have not received it, what should I do?

If the USPS tracking shows that your package is delivered and you have not received your parcel, please contact your local USPS station, post office, or your mailman so they can help you locate your package.

Also, contact our customer care service by email: [e-mail]  and provide your order number, mailing address, and a short description of the occurrence.

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