We are sorry to hear that you are not being able to finalize your purchase and we would like to assist further.
First, we suggest that you refresh your web browser and/or try a different browser. If the suggested does not fix your issue contact us immediately with details on the issues that you are experiencing.
Details to provide in your email.
1) Which device were you using, smartphone or a desktop?
2) If smartphone, iPhone or Android?
3) What form of payment did you attempt?
We appreciate you emailing us with further details. We want to investigate to further assist you in placing your order.